Our commitment to protecting your privacy and data security.
Last updated: January 15, 2025
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us. This includes your name, email address, company information, and communication preferences.
We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, and pages visited.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
We may also use your information to personalize your experience, analyze usage patterns, and develop new features and services.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform and conducting our business.
We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. This helps us improve our services and provide a more personalized experience.
You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our services.
Our platform may integrate with third-party services for analytics, payment processing, and other functionalities. These services have their own privacy policies, and we encourage you to review them.
We are not responsible for the privacy practices of third-party services, but we carefully select partners who maintain high privacy standards.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications and request that we limit the processing of your information.
To exercise these rights, please contact us using the information provided in the "Contact Information" section below.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians who believe their child has provided us with personal information should contact us immediately.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information.
We do not sell personal information. To exercise your CCPA rights, please contact us using the information provided below.
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.
Our legal basis for processing your information includes consent, contract performance, legitimate interests, and legal compliance.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
If you have any questions about this privacy policy or our privacy practices, please contact us at privacy@patchwire.com or through our contact form on the website.
We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have.